testimonials
Here at Orchard End, we work hard to maintain the highest standards of care for our guests. We appreciate the importance of providing the best possible service and welcome feedback. Here are some comments from our customers, or you can view our 5-star reviews on Google or Facebook from our happy customers.
mrs e. (chard)
July 2023
What a lovely cattery, I cannot thank you both enough for the care you gave Suki during her recent stay. Your care and attention to detail is a credit to you and your business - I would not hesitate to recommend you, and would have absolutely no worries bringing her back to you. Thank you once again.
ms h. (taunton)
may 2023
Amazing place! Once again my fur baby (Diablo) has had a fantastic stay. I cannot recommend this place enough. Regular updates and I know Diablo is in very safe hands and always happy. 😺
miss p. (taunton)
may 2023
We have boarded our two cats at Orchard End twice now, the first time them being young kittens last year.
Each time we have been provided with regular updates including pictures which has put us at ease! The cattery itself is spotless and well thought out. Jenny and Justin are compassionate and caring, their passion for cats is very clear to see. They are both very knowledgeable and love what they do.
We would recommend this to anyone, we feel at ease leaving our fur babies in their very capable hands 🐈🐈⬛
mrs h. (ilminster)
may 2023
Beautiful cattery in a beautiful location. Owners are really friendly, helpful and our cat enjoys his visits! (Top priority)!
mr. m. (taunton)
may 2023
I have used Orchard End Cattery multiple times now and I can honestly say that Jenny & Justin run the best cattery around! When you arrive they are very approachable and welcoming to both you and your little fur babies. They make sure that they have all the information needed and always supply you with all the support and reassurance you need when putting your cats into a cattery. After getting our cats in and settled, they make sure that they are settling in well and kept us well informed with photos and updates on their behaviour as they are specialists within this field. They always make sure that they can provide the food that your cats are normally eat and how much you feed them. We took our own cat toys as they have favourites but they also have so many within the cattery which is amazing for the cats to stay entertained. I can tell that Jenny & Justin truly are passionate in what they do and I would trust them with my cats every time we need them.
mr & mrs p. (axminster)
April 2023
We have taken our Eygptian Mau Freddie to Jenny and Justin for a couple of years and he loves it and they love him too! Nothing is too much trouble and they are always very welcoming. We know Freddie gets lots of love and attention and is very well looked after. If your looking for a small, well run cattery where your can lodge your cat......you have just found it.
mrs r. (taunton)
march 2023
Both Jenny and Justin are very friendly and helpful. Their Cattery is very clean and well maintained, with amazing views! Looked after our Harley well and will definitely use them again. Thank you very much 😄😻
mrs d. (horton)
march 2023
Stunning location and fabulous service. Jenny and Justin are very welcoming and go the extra mile to ensure our Ricky is well taken care of physically and mentally. Regular updates from them gives us great peace of mind. Wonderful heartfelt service everytime!
mrs k. (taunton)
December 2022
Justin and Jenny are so welcoming and my older cat was so happy with them. They provide lots of attention to the cats and I received regular updates and pictures which I didn't expect. The pens are lovely and far bigger then we have had before. They provide numerous comfy beds and lots of toys. I cannot recommend them enough. I will be booking again!
mrs w. (devon)
October 2022
Cannot recommend highly enough! Jenny and Justin are so friendly and accommodating. We received regular text and photo updates, the cattery is spotlessly clean, and our cats were so well looked after during their stay. Best cattery we have ever used.
mrs m. (creech st. Michael)
may 2022
Just discovered this cattery and I am delighted! Jenny and Justin are really caring and very professional and the standard of care and accommodation they provide is excellent.
My cat was clearly very happy and relaxed during his stay and I had regular updates with photos to reassure me! I would not hesitate to recommend them!
mr b. (taunton)
NOVEMBER 2021
First time for our 2 cats to be in a cattery for a long weekend. Very friendly service, nice and clean. We received message updates on how they were the first night. Would use them again.
mrs j. (taunton)
NOVEMBER 2021
Without doubt the best cattery I have come across. My cat hates catteries but she enjoyed her stay at Orchard End. Fantastic modern clean facilities with wildflower garden for cats to enjoy watching butterflies and birds. The owners were terrific, very helpful. I cannot recommend enough.
Ms w. (taunton)
SEPTEMBER 2021
A lovely clean, new built cattery. The pens are spacious and spotlessly clean. The cattery is set in a stunning and very peaceful location. Jenny (the owner) is very friendly and accommodating. Would highly recommend.
mr + mrs p + j v. (ilminster)
JUNE 2021
We booked our two kittens in for their first cattery experience with Jenny in June 2021. We were so nervous as one of our kittens was on medication, but we didn’t need to worry. Jenny was marvellous and took good care of both of them, she gave him his medicine and we received regular updates, nothing was too much trouble for her. Everything was so clean and the kittens had a lovely view to look out on. We appreciate all Jenny did and we will definitely be using Orchard End Cattery again.
mrs h. (taunton)
JUNE 2021
I would highly recommend this Cattery, our cat stayed for a week. Jenny made us and teddy feel welcome when we arrived and shows us the facilities. Jenny kept us updated whilst he was there and he was very happy. Lovely suites for each cat, very clean. He will be back for our next holiday.
mrs b. (taunton)
may 2021
This is a beautiful, newly built cattery that simply leaves all others in the shade! The suites are modern, spacious, immaculately clean, with sunning views overlooking the Somerset countrysde. There are even toys to play with if the guests forget to bring their own. Nothing is too much trouble, every diet is catered for and you even receive photographic updates once the visitors have settled in. It really does make going away more enjoyable knowing your pets are being very well looked after!
mrs j. (taunton)
DECEMBER 2020
This was my first time using a Cattery and I was a bit nervous, but I needn’t have been. My cat was in very safe hands with Jenny, She updated me regularly and the facilities look fabulous and very comfortable. I would absolutely recommend to anyone and would happily bring my boy back for another stay in future. 😊
mrs l. (chardstock)
september 2020
We left our kitten Stanlea at Orchard End Cattery yesterday for one night, we were a little worried as he has never been away from home before. We needn’t have worried at all , Stanlea seemed to enjoy his stay and he was looked after very well by Jenny. This is a fairly new cattery which we highly recommend, so does Stanlea 😸. We will definitely be leaving our cats with Jenny again. Thank you Jenny.
mrs c. (ilminster)
August 2020
This was our first visit to Orchard End Cattery with our 2 cats sharing a suite. Brand new facilities and a stunning location. Each suite is lovely, very clean and safe. Unfortunately due to Covid-19 restrictions we couldn’t take our cats blankets which did concern us but completely understood why. Really had no need to worry the cats suites have comfy bedding and lots of toys. Different areas and levels for the cats to sit, snooze and play on. Jenny (the owner) is lovely and very welcoming and clearly adores cats. We were sent updates via text while we were away which was very reassuring. On returning to collect our cats they looked calm and relaxed and really not that fussed about coming home.
Would definitely recommend.
ms h. (bristol)
september 2020
Our cat Hendrix has stayed at Orchard End twice this summer and I couldn't recommend it more! Jenny has taken such good care of Hendy and we feel so happy and confident booking him in for his own little holiday 😻
ms p. (taunton)
August 2020
I can thoroughly recommend this great new Cattery. I found it through Facebook and was impressed by the website info and ethos. Sadly, due to Covid, we couldn’t do a pre visit but were reassured by Jenny that their needs would be met (It was their first time in a Cattery) In fact their needs were exceeded! The pens were spotless, lovely and large with lots of comfy sleeping areas, toys and outside views to entertain them. One of my two is very timid and Jenny kept us updated with their progress. The Facebook photos are a nice touch too. They came home unfazed and settled back seemlessly. We had no hesitation in booking again for next year!
mr c. (ilminster)
september 2020
Lovely, clean and well equipped pens with a lovely view. The owner and her son were very friendly and helpful. Also very patient looking after our elderly boy Jerry.